FAQs
General/About Us
Who is Frances’ Financial Solutions and what types of clients do you work with?
Frances’ Financial Solutions is a boutique bookkeeping and payroll firm helping small businesses, entrepreneurs, and nonprofits feel confident in their numbers. We provide full-cycle bookkeeping, payroll, and tailored financial management support so you can make clear, informed decisions as you grow.
What makes Frances’ Financial Solutions different from a regular accountant/bookkeeper?
We go beyond data entry. Our approach combines bookkeeping with financial analysis, cash-flow insight, and operational support — helping you understand your numbers and use them to build a stronger, more financially agile business. We become part of your team, not just someone who handles receipts.
Do you only work with clients in Elmvale, ON or can you serve clients anywhere in Canada (or beyond)?
No, we support clients across Canada through secure, cloud-based tools. Whether you’re down the street or in another province, we can manage your bookkeeping and payroll with the same accuracy and care.
Is my business too small (or too new) to start working with a bookkeeper?
Not at all! Whether you’re just getting started or already growing, bookkeeping is valuable at every stage of business. Many of our clients come to us when they’re still a one-person operation — that’s actually the best time to set up good systems and avoid messy records later.
We tailor our support to your size, workload, and budget, so you only pay for what you truly need. As your business grows, your bookkeeping support can grow with you.
Bookkeeping Services
What bookkeeping services do you offer and how often?
We offer full-cycle bookkeeping including:
• Bank & credit card reconciliation
• Monthly financial reporting
• Accounts payable & receivable tracking
• Sales tax filings (GST/HST/QST)
• Send an organized year-end package to our client’s accountants
• Digital document organization
Our goal is to reduce stress and keep your books accurate, compliant, and ready for growth.
Can you handle sales tax (GST/HST/QST) filing and compliance for my business?
Yes, we manage ongoing GST/HST/QST reporting and filing, ensuring your returns are accurate and submitted on time so you avoid penalties or costly surprises.
Will you handle year-end accounting?
Absolutely, we ensure your books are fully reconciled and provide a complete year-end package for your accountant, saving you time and reducing tax-season stress.
Payroll Services
Do you offer payroll services? What’s included?
Yes, we manage payroll from start to finish, including:
• Weekly/bi-weekly payroll processing
• T4 & T4A preparation
• ROEs (Records of Employment)
• Government remittances
• Vacation pay tracking
• WSIB and compliance reporting
We help ensure your payroll runs smoothly and meets all regulatory deadlines.
Can you help with small-business payroll compliance in Ontario (or Canada)?
Absolutely! Payroll rules can feel overwhelming, but we’ve got you covered. We stay up to date on provincial and federal regulations so your employees are paid accurately and your business meets all required deadlines and filings.
I have contractors or part-time employees — can you manage their payments, filings, and tax slips?
Yes, we handle payroll for teams of any size and structure, including contractor payments and required tax slips such as T4A or T5018.
Smarter Financial Management & Advisory Services
What is “Smarter Financial Management” and who needs it?
This service adds a strategic layer to your finances. Along with accurate books, you receive:
• Monthly finance meetings
• Custom reporting dashboards
• KPI and profitability tracking
• Budgeting & cash-flow projections
• Workflow and process improvement
It’s ideal for businesses that want visibility, scalability, and confident decision-making.
Do you support nonprofit organizations with audit preparation and reporting?
Yes, we understand nonprofit financial requirements and can help ensure your records are audit-ready, accurate, and aligned with funding expectations.
How often will we meet to review finances, and what does that look like?
We typically meet once per month to review your financial reports, cash flow, and progress toward your goals. These meetings are collaborative and focused on ensuring you understand your numbers, what they mean, and where you’re headed. If you need additional check-ins during busy seasons, we can adjust the schedule to support you.
How can I get started with Frances’ Financial Solutions?
Getting started is easy. Simply reach out through our contact form or book a free consultation. We’ll learn about your business, assess your needs, and recommend a customized service plan tailored to your goals.
Do you offer a free consultation or discovery call?
Yes, we offer a complimentary discovery call to learn about your business, answer your questions, and recommend the services that best fit your needs.
What information do you need from me to start bookkeeping/paying payroll?
To get started, we’ll gather a few key details about your business, such as:
• Your business registration information
• Access to your accounting or bookkeeping records (if applicable)
• Recent bank and credit card statements
• Copies of invoices and receipts
• Payroll details for any employees or contractors
• Sales tax registration and filing information
Once we have these basics in place, we’ll handle the setup and ensure your books and payroll are running smoothly from day one.
How does pricing work — fixed fee, hours, packages, etc.?
Every business is unique — your financial support should be too. We build personalized packages starting at $100 per month, tailored to your goals, operations, and stage of growth. That way, you get exactly what you need — and nothing you don’t.